Privacy Policy — Find My Bus

Last updated: 7 November 2026

Find My Bus (“we”, “our”, “us”, or “the platform”) is a community-powered platform that helps users discover and contribute public and shared transport trip information, including buses, vans, and other shared transport services.

We respect user privacy and aim to collect and retain only the information reasonably necessary for operating, maintaining, verifying, and improving the platform.

1. Information We Collect

The Find My Bus mobile application does not require a user account and does not directly request personal information through its normal in-app functionality. However, third-party services integrated into the app, including advertising services, may automatically collect certain device and usage information as described in this Privacy Policy.

The app does not require:

The platform primarily processes transport information such as trip details, routes, stop names, and scheduled or approximate timings.

2. Voluntary Public and Shared Transport Submissions

Users may voluntarily contribute public or shared transport trip information through an external contribution form linked from the app.

The contribution form may request an email address. When requested, the email address may be used for verification, clarification, moderation, fraud prevention, or other legitimate purposes related to reviewing the submission. Providing an email address through the contribution process is not required to use the Find My Bus mobile application.

Information submitted through the contribution form may include trip details, route information, stop information, timings, vehicle or service information, and other information provided by the contributor.

3. Retention of Original Submission Records

When a user submits transport information through the external contribution form, we may retain the original submission record after the information has been reviewed, analyzed, and processed for use on the Find My Bus platform.

These records may include the contributor's email address, where provided, and the original trip information submitted.

We may retain these records for purposes including:

Original submission records are kept privately and are not intended to be published or made publicly available to other Find My Bus users.

Access to original submission records is restricted to the platform owner and authorized administrators who require access for legitimate operational, verification, moderation, security, or legal purposes.

4. Publicly Displayed Transport Information

After review and processing, selected information from user contributions may be added to the Find My Bus database and displayed to users of the platform.

Published information may include transport service or vehicle information, routes, stops, trip details, and scheduled or approximate timings.

Personal contact information, such as a contributor's email address, is not intended to be displayed publicly as part of a transport trip listing.

5. How Information Is Used

Information processed by Find My Bus may be used to:

6. Third-Party Services

Find My Bus uses third-party services to operate and maintain parts of the platform. These may include Firebase services for application data storage, database functionality, hosting, and related infrastructure.

User contributions may be collected through an external form service, such as Google Forms. Information submitted through an external service may also be subject to that service provider's own privacy policy and terms.

Find My Bus also uses Google Mobile Ads (AdMob), a third-party advertising service, to display advertisements within the mobile application.

Third-party service providers may process information according to their own privacy policies and terms. We recommend that users review the privacy practices of these services.

7. Advertising and Google AdMob

Find My Bus displays advertisements using Google Mobile Ads SDK (AdMob). Advertisements may appear within the application, including banner advertisements.

The Google Mobile Ads SDK may automatically collect and share certain information from the device for advertising, analytics, measurement, and fraud prevention purposes.

Depending on the SDK configuration and applicable settings, this information may include:

This information may be processed by Google to provide and measure advertisements, understand advertising performance, improve services, and help detect fraud or abuse.

Information collected by the Google Mobile Ads SDK may be shared with Google and its relevant service providers as necessary to provide these services. Data collected by the SDK is encrypted in transit according to Google's published documentation.

The type of advertisements and the information used for advertising may depend on the device's advertising settings, applicable consent choices, regional requirements, and Google's advertising technologies.

Users can review and manage relevant Google privacy and advertising settings through Google's services and their device settings.

For more information about how Google handles information, please review:

8. Data Security

We take reasonable measures to protect information under our control from unauthorized access, alteration, disclosure, or misuse.

Access to original contribution records is restricted to the platform owner and authorized administrators who need access for legitimate purposes. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

9. Data Retention and Deletion

We may retain original contribution records, including information such as email addresses where provided and submitted trip details, for as long as reasonably necessary for verification, moderation, source tracking, fraud prevention, dispute resolution, platform integrity, and legal compliance.

Information may be deleted, anonymized, or otherwise removed when it is no longer reasonably required for these purposes, subject to applicable legal or operational requirements.

Information processed by third-party service providers, including Google AdMob, is subject to their respective data retention and deletion practices.

If you have questions or requests concerning information you submitted through the contribution process, you may contact us using the contact details below.

10. Children's Privacy

Find My Bus does not require users to create an account or provide personal information to use the mobile application.

We do not knowingly seek to collect unnecessary personal information from children. If personal information is voluntarily submitted through an external contribution form, it should only be provided where the contributor is authorized to provide that information.

11. International Availability

Find My Bus is intended to support public and shared transport trip information from locations around the world. Information submitted to or processed by the platform may therefore relate to transport services in different countries.

Third-party services used by the platform may process information in countries other than the user's country of residence, subject to their respective privacy practices and applicable requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Find My Bus platform, features, data practices, third-party services, or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

13. Contact

If you have questions about this Privacy Policy, our data practices, or information you have submitted to Find My Bus, please contact us at:

findmybus.help@gmail.com

© 2026 Find My Bus